An independent, accredited certification body has audited seven.io and confirmed it in writing: our information security management meets ISO/IEC 27001:2022, the leading international standard for information security.
You trust seven.io with something sensitive: your customers' phone numbers, your messages, your one-time passwords. Now you no longer have to take our word for how seriously we protect them - an accredited certification body has audited it and put it in writing.
What is ISO/IEC 27001?
ISO/IEC 27001 is the globally recognized standard for information security management. It does not certify a single product or a firewall - it certifies that an organization systematically identifies risks, defines security controls for people, processes and technology, and continuously improves them. For you, that means the protection of your data does not depend on individual people having a good day, but on documented processes that an independent auditor has tested - and will test again every year.
What the certificate covers
The whole platform, not just a corner of it: the development, operation, delivery and support of our cloud communications platform (CPaaS) - including messaging and voice services and the APIs for SMS, Voice, RCS and over-the-top messaging. Certification is not a one-off snapshot either: the certification body verifies our information security management system in annual audits.
All of it on top of what has always been true - your data lives in a German data center and is processed in full compliance with the GDPR.
What this means for you
For your compliance team, life just got easier. Vendor security questionnaires, procurement checklists, enterprise audits - certificate CERT-001978 (PDF), issued by MSECB on August 12, 2026 and valid through August 11, 2029, answers a large part of the questionnaire before it even starts. All details are in our help center.
Working in a regulated industry - banking, insurance, healthcare, the public sector? Many tenders and internal policies simply require ISO 27001 from a communications provider. You can now tick that box: seven.io qualifies where certification used to be a hard requirement.
And if none of that applies to you? You still benefit - without lifting a finger. Every SMS, every call, every one-time password runs on a platform whose security processes are externally audited every year - from access control to incident handling to continuity planning. There is nothing to configure and nothing to request: the certification covers every account, from solo developer to enterprise.